At The Granite Guy, we are thrilled to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award! This award reflects an exemplary year of providing excellent customer service to our clients in 2016, which was noted by this large consumer review site.
This achievement is particularly significant because Angie’s List received an unprecedented number of new users in 2016. During the prior year, more than 1.6 million consumers looking for qualified, quality home service professionals joined Angie’s List following the introduction of their new free membership option.
In order to earn an Angie’s List Super Service Award, there are many eligibility requirements companies have to meet. For example, a company has to have an “A” rating in review period grade, recent grade, and overall grade. Companies must also abide by the review site’s operational guidelines, pass a background check, and remain in good standing with Angie’s List.
With the introduction of the new free membership tier, some were worried that these new members would not be as engaged as paying members. However, experience how shown that these new members are just as involved with the review verification process, and the quality of reviews has not suffered.
At The Granite Guy, we are always excited when we receive positive reviews from our customers, and we look forward to working hard for this same award in 2017. As always, if you have any questions, please feel free to reach out to us!